Terms and Conditions

Welcome to Prime Quality of Life. These Terms and Conditions ("Terms") outline the rules and regulations for the use of our website and Shopify store, as well as the purchase of our digital products. By accessing our website, Shopify store, or purchasing our products, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

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1. Definitions

• "We," "Us," "Our": Refers to Prime Quality of Life.
• "You," "Your," "Customer," "Client": Refers to the individual or entity purchasing or accessing our digital products.

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2. Our Services

Prime Quality of Life provides digital resources, products, and services designed to enhance Quality of Life, Quality of Lifestyle, and Quality of Life Years in areas such as physical, mental, spiritual, emotional, and financial well-being.

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3. Digital Products Only

We sell digital products only (e.g., eBooks, guides, downloadable resources).

No physical products will be shipped.

• All purchases grant you access to download the product(s) for personal use only.
• While Shopify or our website may request billing or shipping details during checkout, these are not required for delivery.
• The email address you provide is essential for accessing digital products.

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4. User Eligibility

By using our website and purchasing products, you confirm that you are:

• At least 18 years old, or have the consent of a legal guardian.
• Providing true, accurate, and complete information during checkout.

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5. Orders and Payments

• All payments must be made in full at the time of purchase through our secure checkout.
• Prices are displayed in the store's chosen currency.
• Once payment is confirmed, you will receive access to download your product(s) via email or your customer account.

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6. Delivery of Digital Products

• Products are delivered electronically via instant download or email.
• Please ensure that your email address is valid at checkout.
• If you experience issues accessing or downloading your product, contact us at info@primequalityoflife.com

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7. Refunds and Exchanges

Due to the digital nature of our products:

• All sales are final and non-refundable once the product has been delivered.
• If you encounter issues (e.g., corrupted files, wrong product delivered), we will work with you to resolve them.

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8. Intellectual Property

• All content, including text, graphics, logos, images, videos, and digital products, remains the intellectual property of Prime Quality of Life.
• You are granted a non-exclusive, non-transferable license for personal use only.
• You may not share, resell, distribute, or reproduce our content without prior written permission.

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9. User Conduct

You agree to use our website and services in accordance with applicable laws. You may not use our site for unlawful purposes, including but not limited to:

• Transmitting harmful or offensive material.
• Engaging in fraud or misrepresentation.
• Violating intellectual property rights.

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10. Privacy Policy

We value your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices outlined in the Privacy Policy.

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11. Advertising, Analytics, and Third-Party Tools

We use third-party tools, including the Facebook Pixel, to understand visitor activity, measure marketing effectiveness, and deliver relevant advertisements.

• By using our website or Shopify store, you acknowledge that third parties (such as Facebook/Meta) may collect or receive information from our website and use it for targeted advertising.
• You can manage your advertising preferences by adjusting your browser settings or visiting your Facebook Ad Preferences page.
• We may also use Google Analytics and other third-party services to improve our website performance.

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12. Third-Party Links and Services

Our website and store may contain links to third-party websites. We are not responsible for the content, security, or practices of these external sites and encourage you to review their terms and privacy policies.

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13. Limitation of Liability

Prime Quality of Life is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services or digital products. Our total liability is limited to the purchase price you paid for the product.

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14. Modifications

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised date. Your continued use of our website or products constitutes acceptance of the updated Terms.

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15. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts in New South Wales.

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16. Contact Us

For questions or concerns regarding these Terms, please contact us:

Prime Quality of Life
Suite 1118 Shops 61-62, 375-383 Windsor Rd, Baulkham Hills NSW 2153 AU
Email: info@primequalityoflife.com
Website: https://primequalityoflife.com
Store: https://shop.primequalityoflife.com